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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Daniel's

October 1, 2025

5  out of  5
rating by Jamie Daniel's
"Holly has been a blessing to my family. She guided us through everything with patience, compassion, and honesty. Knowing she’s in our corner makes all the difference.”"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and so happy that Holly was able to give you that A+ customer service. Let us know if you need anything else. "
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Ruth Martin

September 29, 2025

5  out of  5
rating by Ruth Martin
"I can’t say enough good things about working with Britani for my auto and home insurance. She made the whole process so simple and stress-free, taking the time to explain everything clearly. It’s rare to find someone so patient, knowledgeable, and genuinely caring. Talking to her felt like talking to a friend. I left feeling confident about my coverage and grateful to have someone so kind and down-to-earth in my corner. I’m so grateful I found her and highly recommend her to anyone looking for insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Christopher Macaulay

September 29, 2025

1  out of  5
rating by Christopher Macaulay
"THEY HANG UP ON ME ASKING QUESTIONS. THEY SOLD ME A FULL COVERAGE MOTORCYCLE INS. WITH MEDICAL ONLY TO FIND FL LAW PROHIBITS THAT. I'VE ASKED TO TALK TO BRANDON FOR MONTHS WITH NO RETURN CALL. THE REVOLVING DOOR OF DIFFERENT EMPLOYEES AND BAD ATTITUDES HAS US LEAVING. GOING OUT OF AREA AS REVIEWS AND RAISING RATES. YELP REVIEWS ON BRANDON I BELIEVE ARE UNDER 2. GOOGLE REVIEWS ( FISHY )! BEWARE ! THIS GUY IS A LIAR. HE CALLED NEXT ME NEXT MORNING AFTER REVIEWS ON YELP 2.9 AND GOOGLE ?. HE BRAGGED GOOGLE LIFTS HIS REVIEWS ( GOOD OR BAD ). HE HASN'T CALLED ME OVER 1-2 YEARS ! SO GLAD IM TRANSFERRED TO MAC FOUNTAIN ( PENNSECOLA ) 248 REVIEWS 5.0"
We responded:
"Chris, we take customer concerns seriously, but we also want to clarify a few points for accuracy. There is no way for us to sell you a medical only motorcycle policy. Motorcycle insurance in Florida is different from auto insurance as there is no mandatory personal injury protection on your policy. We explain these coverages up front and have explained this to you several times. We understand frustrations can happen, but our team works hard to assist every client, and our reviews reflect that. We welcome anyone reading this to contact us directly to learn the facts and experience our service firsthand."
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Jerry Hickey

September 26, 2025

5  out of  5
rating by Jerry Hickey
"Brandon is an awesome agent, he walked me through our RV insurance and autos, he has our life insurance too. If you want an all around good guy and great agent go see Brandon Lewis."
We responded:
"Thank you for the great review! It was a pleasure helping you. We are always here if you need us. Please don’t hesitate to reach out to us if you need anything else or have questions. "
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more

September 16, 2025

5  out of  5
rating by more
"Worked with another agent to get things done from another state. Excellent work"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aubrey Moore

September 8, 2025

5  out of  5
rating by Aubrey Moore
"I had probably the best customer service here! Holly was able to work around my schedule and help get me insurance on my bike and gave me great deals. And its all incredibly affordable. Couldn't have asked for a better agent!"
We responded:
"Thank you for the amazing review, Aubrey! I am so happy that we could help you and that you had a great customer service experience. We appreciate your business and please let us know if we can help with anything else. "
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Anthony M

August 29, 2025

5  out of  5
rating by Anthony M
"I had the pleasure of working with State Farm representative Britani Burns, and I couldn’t be more impressed with her professionalism and dedication. She went above and beyond in helping me secure both an auto and housing policy, making the process simple and stress-free. Britani took the time to explain every detail clearly, answered all my questions, and ensured I had the coverage I needed without overselling. Her friendly, knowledgeable approach made me feel valued as a customer. I highly recommend Britani for her outstanding service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicole Cohen

August 29, 2025

5  out of  5
rating by Nicole Cohen
"I recently switched my insurance over to State Farm and had the pleasure of working with Britani. She was patient, knowledgeable, and made the whole process so simple. She took the time to answer every question I had and helped me find the best coverage for my budget. I felt like she genuinely cared about making sure I was taken care of, not just selling me a policy. If you’re looking for someone who goes above and beyond, I highly recommend Britani!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paige Partin

August 7, 2025

5  out of  5
rating by Paige Partin
"Holly helped us and she was great, very helpful and got us in and out and answered all our questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chase Nelson

July 30, 2025

5  out of  5
rating by Chase Nelson
"Holly was super helpful and very knowledgeable. I love having a local office with such a helpful staff. There is always someone to answer the phones and everyone is eager to help."
We responded:
"Thank you, Chase! We appreciate you and love helping our customers. "
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chris everidge

July 30, 2025

5  out of  5
rating by chris everidge
"Had some questions about my policy and spoke with Holly Wood she answered with a professional manner, enjoyed speaking with her."
We responded:
"Thank you for the review, Chris! We are happy to hear that you enjoyed your experience with us. "
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Eric Johnson

July 18, 2025

5  out of  5
rating by Eric Johnson
"Britani at State Farm did amazing job. Gave me a discount"
We responded:
"Thank you for your review! We appreciate you and please let us know if there’s anything else we can do for you."
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Gerry Bradley

July 8, 2025

5  out of  5
rating by Gerry Bradley
"Great people to work with. Always so helpful."
We responded:
"Thank you Gerry! We appreciate you. "
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Mouna Rocha

May 30, 2025

5  out of  5
rating by Mouna Rocha
"I recently worked with Holly she is very professional, reliable and always available to answer any questions. She is an expert in her field and a delightful person, with integrity and a great sense of humor. I highly recommend her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maly Yang

May 30, 2025

5  out of  5
rating by Maly Yang
"Had a pleasure speaking with Ms. Holly Wood and she is such an amazing help! She did an outstanding job helping me understand all I needed to know with my insurance. She was very knowledgeable and exceeded my expectations than anyone I've talked with. I highly recommend her for any insurance purposes! Thank you Holly!"
We responded:
"Thank you for your kind words, Maly. We are happy that we could help you with your insurance needs and thank you for choosing us. "
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Bao Yang

May 30, 2025

5  out of  5
rating by Bao Yang
"Worked with Holly and she is knowledgeable and answered all of my questions and concerns. I highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tessa Driggers

April 29, 2025

5  out of  5
rating by Tessa Driggers
"Holly was who helped me and she was very proactive and quick with everything I needed. She took getting my license unsuspended as seriously as I did. She was beyond helpful and so kind. Amazing customer service! As for state farm itself, somehow my license got suspended even though I have never missed a payment, so i'm a bit upset about that."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eric Rice

April 25, 2025

1  out of  5
rating by Eric Rice
"When I moved to Ft. Walton, I figured I would stick with State Farm. The owner Brandon Lewis is NEVER in the office!!! I simply needed to figure out my Medicare supplement options after getting a letter from HIM and he does not return calls. I left three messages with Holly who seems like she is doing a favor even answering your call. Move your policies elsewhere!!!! NO SERVICE AT THIS PLACE!!!!!!!!!!!!!!"
We responded:
"This whole post is false as you are a former employee and also not of Medicare age. I am sorry your employment did not work out with my office and we wish you the best in your future endeavors. "
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Poon Kanokphit

April 10, 2025

5  out of  5
rating by Poon Kanokphit
"Holly Wood was super helpful when I needed urgent documents. She responded quickly, was very kind, and made everything smooth and easy. Really appreciate her support!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex Xiong

April 1, 2025

5  out of  5
rating by Alex Xiong
"Holly is amazing at what she does! Really knowledgeable in her profession!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nick Lacy

March 27, 2025

1  out of  5
rating by Nick Lacy
"Negative sir, it’s due to your lack of respect toward other individuals. You aren’t a respected individual with anyone in your field. Good luck to you."
We responded:
"Good luck Nick! I assume this review is in response to your wife's former employment at my office because the review you changed previously stated: "Alonna has helped me with multiple policies that not only helped me save money but also time that would’ve been wasted else where. There isn’t anywhere else as proficient as this location" I wish you both the best. "
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Angie Bohannon

January 31, 2025

5  out of  5
rating by Angie Bohannon
"Alonna Lewis is amazing!She took the time to make sure I got the best insurance for my needs. Thank you again."
We responded:
"Thank you, Angie! We appreciate your business. "
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Michael Infinger

January 13, 2025

5  out of  5
rating by Michael Infinger
"Alonna lacy was a huge help very great service! Would highly recommend for any insurance purposes"
We responded:
"Thank you, Michael! We appreciate the feedback and for choosing our office. "
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Punam Pandit

December 31, 2024

5  out of  5
rating by Punam Pandit
"I’m so glad I talk with Holly . She was impressively knowledgeable. She exceeded my expectations and met all my needs. I’ve never understood insurance options before like she was able to explain Thanks Holly! She is the best"
We responded:
"We are very happy to hear this. We appreciate your business and your trust in us. Happy New Year!"
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Cindy Parker

December 18, 2024

5  out of  5
rating by Cindy Parker
"Very nice office personnel.got a great price on my insurance.very happy"
We responded:
"We are happy to hear that you are happy. We appreciate you choosing us!"